Shipping Policy

Please be aware that Dumi Rami operates as a solo endeavor, and there may be occasional delays in fulfilling your order.

 

Order Processing: All orders undergo processing within 3-7 business days before being dispatched to the post office for shipping. 

Your Order is Being Packed: If your order reflects "shipped" without an updated status, rest assured that I am in the final stages of the fulfillment process.

Shipping Times: The time frames below are in addition to the aforementioned processing period.

• Continental US orders: 5-7 business days
• International orders: 3-6 weeks Please note that Dumi Rami is not liable for customs fees and taxes.

Peak Season Shipping Delays (September - December): Expect extended shipping durations during peak seasons.

• Continental US orders: 5 business days - 4 weeks
• International orders: 3 - 10 weeks

Post-Dropoff Assistance: Once your order is handed over to the delivery service, I am unable to provide further assistance. For additional information, don't hesitate to get in touch with your local post office.

Status Concerns (e.g., in transit, "delivered" but not at your home): If your order is stuck in a particular status or marked as "delivered" but not received at your home, kindly reach out to your local post office for more detailed assistance.

Dumi Rami does not assume liability for lost or delayed packages. For inquiries regarding refunds, kindly consult our Exchange, Return, and Refund Policies.